Privacy and Data Protection Policy
This Privacy and Data Protection Policy explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
What is Personal Data?
Personal data is defined by the General Data Protection Regulation (GDPR) as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
How We Process Your Data
The information you provide to us when using this web site will be processed for the following reasons:
Protection of Personal Data
Forklift 1 are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put into place suitable physical, electronic and managerial procedures to secure the information we collect from you.
1. Your Right to be Informed
As a business that sells to businesses and members of the public, there are a number of lawful reasons that we may hold information about an individual. An individual is someone not classed as either a Limited Company, Limited Liability Partnership, a PLC, a Community Interest Company or Charity.
There are predominantly three reasons we do this:
2. Your right of Access
If you wish to know what data we store about you, check that it is correct, or ensure that it is being used lawfully, then you may email write to us or and we will provide you with the data that we hold about you in the same format in which you made the request. We will do this within one month, unless the request is complex, or we have too many requests to deal with, in which case we will respond to you within one month and explain the reason for the delay.
3. Your Right to Rectification
Should you believe the information we hold about you to be incorrect then you can email or write to us at the address above to let us know and we will correct it. We will always endeavour do this within one month.
4. Your Right of Removal
GDPR gives you the right under certain circumstances for any company that holds data about you or that is yours to be deleted. You may request that we remove the information which we hold about you (also known as your right to be forgotten). You may request this if you believe that we no longer need the information for the reason(s) for which it was originally lawfully collected, or that you have withdrawn or never gave your consent for us to use the data for marketing purposes.
In order to comply with your request we may stop providing you with our services; alternately, you may want to wait until we have finished providing you services and then we will remove your data as you requested.
5. Your Right to Restrict
Under the GDPR in certain circumstances you also have the right to restrict the data that is being held. You may ask us to restrict the processing of your personal information if you think it is inaccurate, you object to the processing, or you wish us to retain the information past the point at which we would normally remove it as you wish to establish or defend a legal claim.
6. Your Right to Data Portability
You may request a copy of the data that we hold about you in a specific format (such as a Word file or an Excel spreadsheet). We will provide this free of charge within one month of the request, unless the request is complex at which point we will contact you to discuss the request.
7. Your Right to Object
The GDPR under certain circumstances also gives you the right to object to the data that is being held about you. Should you object to our handling of your data in the areas of direct marketing, processing orders, or for any other reason, then you can inform us of your objection by emailing or writing to us.
If we agree with your objection then we will restrict the processing of your data within one month.
8.Your Rights Relating to Automated Decision Making and Profiling –
We do not use your data this way.
9. Circumstances in which We May Contact You:
We may occasionally contact you, including by email or telephone, to tell you about our services. You may refuse any marketing communication from us in the future at any time by emailing us at email@example.com or bronwyn@ forklift1.co.za
If at any time you wish to withdraw your consent to receiving our marketing communications or make a complaint about our handling of personal data then you can email us at: firstname.lastname@example.org or email@example.com We will review your enquiry/complaint and contact you within one day of receiving your correspondence. We may need to verify your identity before removing consent or providing you with any update on our results.
Any changes we make to our privacy notice in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy notice.